Natomas Driving School

Great job! Educational behind the wheel training. And safe. I would recommend to anyone.

I signed up for the online driving course for my teenager based on NextDoor recommendations. After she completed the course, she was supposed to receive the certificate. After 2 weeks, still no certificate in the mail. I called (no answer) and left a voicemail, and sent an email. Still no response. I ended up contacting another driver education company. They were super helpful, I signed my daughter up for their online course, which she had to take again in order to get a certificate because I had no faith that we were going to get it from Natomas Driving School. She completed the course, and we received the certificate within 2 days. I wish I had read the Yelp reviews before going with Natomas Driving School. Recent reviews also mention their lack of response. It was a waste of time and money because the certificate is required in order to obtain the driving permit from DMV. I recommend going elsewhere

Sad to say that they started off good, but then went downhill and we had to transition to a new company right in the middle of the sessions. My son had his first two sessions, they went fine. Then the next two were cancelled, back to back. This meant my son was unable to take his scheduled driving test at DMV, which as you know was very disappointing for an eager 16 year old who was ready to drive. They then told me to reschedule the DMV test for the end of the following month, which I did (actually scheduled the very last day of the month to be safe). For the next two weeks I continued to text and try to reschedule the sessions, only to be continuously told "sorry for the delay, let me check, I'll be back in the office tomorrow.....etc." and by the time he replied to schedule them he pushed the sessions out another month. This would mean I would have to cancel the DMV appointment again.....complete disappointment and not an option for us. Needless to say, I was then told I could call around to other companies if I wanted to transition to someone who might be able to schedule sooner. Exactly what I did and found a great company who scheduled my son for the next day! Natomas Driving School may seem like a great deal ($) but sometimes you should go ahead and pay a little extra for the better service and professional communication. Lesson learned!

We are out $75. Business is totally unresponsive. Their 4 lesson package might seem convenient (1-hr; 1 hr; 2hr; 2 hr) $75 each (total $300) and cheap, but getting to schedule the following lessons is impossible. Of course, our 1-hour (and only lesson) is useless towards the 6-hr requirement with other driving schools because their packages are 2-hour slots. And of course, this business will argue that they got paid for their 1-hour lesson, but that wasn't the contract, the contract was for a complete 6-hour requirement, so NO, they didn't fulfill their end of the contract. Owner (Jeffrey Diggs) may not care about his business anymore. Lesson learned. Go pass this business.

I will update my rating if I can get someone to call me back. They say they are open but nobody answering calls or text or email. First lesson went great but now I can't get hold of anybody to schedule. Melody was great but she could not schedule next lesson and I cannot get in touch of business to schedule. Not professional. But Melody was communicative, encouraging, and positive and my child was happy with their first lesson, even though she cut it somewhat short of the hour of drive time we were supposed to get. She arrived early, but still was short except talking to us she spent time doing. Good feedback from her but she could not schedule further sessions.

Very unprofessional. They do not return your calls, do not respond to your questions or concerns, and are not helpful. They are in a hurry to take your money, they're really good at that. The instructor wrote all over my child's permit and she left the lesson more confused than before. Extremely poor quality. Save stress and subpar service by going elsewhere for services.

all the staff of Natomas driving school is amazing and helpful. i'm glad I came here!

My situation was very interesting. I got my permit when I was 16 in November of 2017, and had to wait almost a year to take my drivers test. Since permits expire a year later, before I knew it, November 2018 came around. I was looking EVERYWHERE for a driving instructor because I was a minor at the time, and I had an extremely small amount of time to fit in all my driving lessons before my permit expired. After getting in contact with Natomas Driving School, I was partnered up with John Diggs. Of course, driving for the first time is an intimidating thing, but John made me comfortable and forget that fear. Before I knew it, I was on the freeway driving with no anxiety. John is an intelligent man, and knows what he's doing. He's been an instructor for years and is extremely skilled at what he does. He even gave me the nickname, "Smiley" because I always smiled and laughed whenever we were together. 10/10. I was able to fit all my lessons in two weeks, then took the drivers test, and passed! I don't recommend waiting almost a year to take your test, but it comes to show you how well John is at instructing. This man is wise, funny, and knowledgeable. Thanks again John!

John Diggs is the best driving school instructor!! He knows how to interact with the youth and not only grooms teens into being able to pass the test, but as he says "teaches them how to go beyond the test and actually learn how to drive a vehicle". He gives good critiques in a positive way when needed and I'm glad I had the opportunity to be instructed by him and I will continue to refer him to my friends and family. Update: I passed my Behind the Wheel test today! All thanks to the time and practice I did with John.

John Diggs is an great teacher and an even better person. He did an a amazing job of teaching me for the first time. I was very nervous and very new to driving, he was very enthusiastic and calm with me. I learned quite a bit of things and now I know what I must practice to improve. Overall this is a great place and they are fantastic teachers, I would recommend to everyone who requires a driving instructor.

Terrible company. Flaked on appointments. Cancelled DMV appointments the night before. Not tech savvy with there own software. Half the numbers are disconnected or don't respond for weeks. Randy and Melody were great instructors... I hope they get jobs somewhere better....

I've called this company 6 times because I live in Natomas. I figured it would be convenient for my son since he has been practicing in our area. I can't get them to return my calls.... What a horrible way to run a business? Done with them. They don't deserve one star...

I don't even know where to begin. I refuse to give this ridiculous excuse of a business a single star. They are so unprofessional it's a wonder how they have made it thus far. Luckily for them this is a mandated service that parents must do. I HIGHLY URGUE that you use a different company for your beloved child. Not only were they late to every appointment that we made but gave no common courtesy to even let us know they would be late. I had to call every single time to find out what's going on, only to get a voice mail with no response in a quickly manner. And when they finally did respond it was with a text message. Like I said "SO UNPROFESSIONAL!!!" The final straw with me was when they were over a half hour late to our final appointment. I had to call 4 times to finally get a response via text, they don't even have the decency or the respect to even give you a call back like a professional company would, to tell me they were on their way. My son waited 30 mins in 98 degree weather for this sad excuse of a company. To top it off, when I asked for some type of discount for their poor ability to schedule and their poor customer service, they REFUSED! Even after I pointed out they were late to every single appointment and we had to reschedule 3 times because of their inability to properly run a calendar schedule. If you love your child please do not put them through this or yourself!

I purchased a driving course via Groupon for my grandson; neither he nor I were ever able to access a response from Mr. Diggs to start driving courses in time prior to the expiration of the certificate. Now a matter of principal, I have called and exchanged 48 e-mails without resolution to this issue. Mr. Jeffrey Diggs redirected me to Groupon who confirmed that the Natomas Driving School would be responsible for the $20.00 refund. Mr. Diggs further lied to us on multiple occasions, claiming he has sent this amount but has lost the evidence of mailing or having the check stub; he refuses to send a personal check or meet with me and has changed his story multiple times and lost track of his excuses. At best this is a person with suspect business practices much less I would ever trust this driving school or him to instruct my teenage grandson.

I was indecisive on what school to pick but I'm so glad I chose this one. John Diggs is an incredible instructor! He's professional and gives very well information without being rude or aggressive. He has affordable prices and is ALWAYS on time, sometimes he's even early. I had 4 lessons with him and I also used his car for the actual driving test at DMV and I passed on the first try. He made me feel comfortable behind the wheel at all times. 10/10 would recommend.

John and Jeffrey Diggs are the best : John is the best driving instructor I know he taught my son how to be a skilled responsible driver and pass his driving test the first time I am so glad these guys are here cause I have no patients to teach a teen to drive dont know what i would have done without these guys Thanks again you guys are the bombThx Joi C

John Diggs is the man. He did a fantastic job teaching my daughter the essentials for being a responsible and skilled driver. I sat in during the lessons and I can confirm John is an expert instructor. He was quizzing me half the time and I forgot so many of the traffic laws! John has a very calm and professional demeanor. My wife sat in one of the lessons and she said he has the perfect disposition for a driving instructor. I agree. Were there times I had to leave a message on their machine? Sure. But Jeffrey Diggs (John's son) was prompt in getting back to us to schedule our appointments. Overall I would highly recommend Natomas Driving School for your teenager to get excellent training.

One big advantage that Natomas Driving School has over the others is affordability. They are cheaper than other driving schools and offer the option of paying in installments (per lesson). I would however recommend double checking all appointments once made. Confirm a few days before and on the day of the appointment. All in all, despite a few bumps, they got the job done and my daughter is now a licensed driver. John was her instructor and he was very nice and accommodating.

So far I'm loving the instruction from this school. The instructors are very calm and helpful. I appreciate that they aren't teaching me simply how to pass the driving test but how to DRIVE! I did two lessons at another school that left me confused and my learning was inconsistent but these guys are helping me out with that. I would definitely recommend. I am scheduled to take my drivers test in a few weeks and I will update on how my future lessons go!

I was stressed trying to find a new driving school for our son because our daughter had a bad experience with absolute driving school. My friend referred us to Natomas driving school so I decided to give them a try. Our son had his first driving lesson with Jeffery today and he loved it!! Jeffery was very professional and patient. I highly recommend Jeffery at Natomas Driving School!!